Privacy policy
Fidato Energy ("we", "us") respects your privacy. This policy explains what personal information we collect through fidatoenergy.com, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Information we collect
When you request a quote or contact us, we collect the information you choose to give us, such as:
- Your name, email address and phone number
- Your postal code and property type
- Your approximate monthly electricity bill
- Anything else you include in your message
We don't use cookies, analytics or advertising trackers on this website.
How we use it
We use your information only to respond to your request, assess your property, prepare your quote and follow up with you about it. We won't send you marketing emails unless you've agreed to receive them, and you can opt out at any time.
Who we share it with
We don't sell or rent your personal information. We share it only with service providers that help us run our business, such as our email provider and the service that delivers website form submissions to us, and only as needed for them to provide those services. Some of these providers may store information outside Canada, where it may be subject to the laws of that country.
Third-party content
This website loads fonts from Google Fonts and images from Unsplash. When your browser requests these files, those providers receive standard technical information such as your IP address.
How long we keep it
We keep your information only as long as we need it for the purposes above, or as required by law, and then delete it.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it. To make a request, email us at [email protected].
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about privacy? Email [email protected].